ingenie Insurance
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How ingenie Black Box insurance works

how ingenie young driver works
upfront savings

Get your box fitted

We’ll collect data on your speed, acceleration, braking and cornering

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Driving feedback

Every 10 days, you’ll get advice and feedback to help improve your driving

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Saving on renewal

We’ll use your driving over the year to help us work out your renewal price*

* Other factors will go towards your final renewal quote including any changes made to the policy that year

The App

young driver app infographic

This shows you how the app looks but the score and feedback will be different for each driver.

Driving feedback every 10 days

You’ll get feedback on your speed, acceleration, braking and cornering, along with practical advice to help you get your discounts at renewal.

Driving score out of 100

With your second set of feedback you’ll see your score and overall driving trend.

How your driving feedback works

driving tips


driving tips


driving tips


driving tips


Every 10 days, you’ll get a new set of messages to tell you how you’re doing in these four areas. If you ever want help getting your feedback up a level, just talk to us on Facebook or Twitter.

Understanding your driving messages

GOOD Good messages show you’re driving consistently well
OKAY Okay messages mean in general you’ve been driving well, but there are areas of your driving you need to work on before you can get a Good message
NEEDS IMPROVEMENT Needs Improvement messages show the areas you need to improve on to stay safe
UNSAFE Unsafe messages highlight that you urgently need to improve your driving as it’s becoming a concern
DANGEROUS Dangerous messages warn you there’s a serious problem with your driving and you need to take immediate action
HIGHLY DANGEROUS Highly Dangerous messages are very rare – we’ll only send one if a driver starts to really worry us. You’ll get one of these messages if you:
– Drive extremely recklessly (e.g. driving excessively over the speed limit)
– Get an extremely high number of harsh braking and/or harsh cornering events
– Get 6 Dangerous messages for speeding in the year

What happens if I receive Dangerous or Highly Dangerous messages?

Dangerous messages

Not only does receiving Dangerous messages increase the likelihood of you making a claim, but if you receive 3 of them in a driving period for the same driving category then we’ll apply a 30 point penalty to your driving score. This 30 point penalty will remain in place until after your next driving period. If you receive 6 Dangerous messages for speed then this will result in a Highly Dangerous message.

If we notice a trend of dangerous driving or you receive more than one Dangerous message in the same driving category (like speed or braking), we may get in touch to talk about your driving and provide tips on how to improve.

Highly Dangerous messages

If you receive a Highly Dangerous message then:

  • Your score will be set to zero for the rest of the driving period but you’ll start the next period with a clean slate
  • Your policy will be put on review and unless we see a significant improvement in your driving, your insurance will be cancelled
  • If you receive a second Highly Dangerous message at any time over the year, your insurance will be cancelled

WARNING: driving at unacceptably high speeds or creating an extremely high number of harsh braking or harsh cornering events may lead us to cancel your insurance with us immediately

How we help you get those driving discounts at renewal

upfront savings

Driving feedback

We’ll send you driving feedback every 10 days in the ingenie app letting you know how you’re doing

save on progress

Social media

We’re on Facebook, Twitter and Instagram for whenever you need help or want to chat about your driving

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Driver behaviour team

If we start to worry about your driving our team are there with practical driving advice to get you back on track

If you want help with your feedback or you don't understand something, don't sit and worry about it. It's way better to talk stuff through right away so you can keep up the good driving.