Once you’ve bought your insurance we’ll send a self-fit box to you in the post. The box will need to be plugged into the OBD port in your car - which sounds way more technical than it actually is!
You’ll get an email to let you know if this was successful and whether we’re receiving data from the box correctly. This may take up to 24 hours - so don’t worry if it doesn’t come through straight away.
If you’ve got a question or you need help plugging in your box just check out our help page.
NCD: If you’ve told us you have a No Claims Discount, we’ll email you separately to send us proof of this. You can just send us a clear photo or scan of the document.
You’ll need to get your black box fitted in the first 10 days of your insurance. We can fit it wherever you are (work, college, home, the gym) as long as it’s flat and safe.
The black box itself is about the size of a phone and gets fitted out of sight in your car. Our boxes are packed with clever tech that pick up things like your speed, acceleration, braking and cornering using GPS and a high frequency motion sensor.
We then use the data to build up a picture of your driving style and send you driving feedback, working out any discounts you could be on track to earn.
If you don’t have proof of your No Claims when the engineer comes to fit your black box, you’ll need to email a copy of this to us within a week of your fitting. If you have a self-fit box, you’ll also need to send us a copy of your proof of No Claims.
You can email this to us at [email protected].
It’s REALLY important you do because your insurance could be cancelled if we don’t see your NCD proof from your previous insurer.