Please read our FAQs before contacting us to see if your question is answered there.
If you need to make a claim our dedicated claims management team is on hand 24 hours a day, 7 days a week. Call the team on:
0330 303 0021
Please note this number is strictly for the use of ingenie customers who need to make a claim or report a crash/incident. If you have a question about your policy or driving feedback, you'll find all the phone numbers you need in My Account and the ingenie app.
If your car is stolen you can call our team 24 hours a day, 7 days a week, to help track your car - please contact us on:
0330 303 0021
If your car is stolen, you will need to obtain a Crime Reference Number from the police and then you should call us - we will co-operate with the police to help recover your vehicle.
If you need to arrange for your windscreen to be repaired or replaced, please contact us on:
0330 303 0024
Please note this number is ONLY for ingenie customers who need to have their windscreen repaired or replaced.
If you have added breakdown cover to your ingenie policy and require assistance, please call Intana on:
0800 988 3393
Lines are open 24 hours a day, every day.
You'll find all the phone numbers you need in My Account and the ingenie app.
To get a quote, please complete our online form. We don't currently offer quotes over the phone as by having a smaller call centre, we can pass these savings on to you. Our aim is to give you the best possible price for your insurance.
If you are happy with your quote but would prefer to pay over the phone, or have any further questions, please use the telephone number provided at the end of the quote process.
If you have a press enquiry, please visit our press centre page for contact details.