The key is to try to stay calm if involved in a crash. That’s not easy, but take a few deep breaths, check you’re ok and focus on getting the information you need before you or the other drivers involved leave the scene.
Make sure everyone is safe and off the road
If the crash is blocking the road or anyone is injured, call the police or ambulance on 999
If you need police assistance but there is no immediate danger, call 101
Don’t talk about whose fault the crash may have been at the scene, and don’t apologise or take responsibility for the incident
The key is to try to stay calm if involved in a crash. That’s not easy, but take a few deep breaths, check you’re ok and focus on getting the information you need before you or the other drivers involved leave the scene.
Make sure everyone is safe and off the roadIf the crash is blocking the road or anyone is injured, call the police or ambulance on 999If you need police assistance but there is no immediate danger, call 101
Don’t talk about whose fault the crash may have been at the scene, and don’t apologise or take responsibility for the incident
You should tell your insurer about the crash, even if you don’t intend to make a claim.
If you’re an ingenie customer, call our team on 0330 303 0021 to talk about the incident and make a claim if you need to. We’re here to talk to you 24 hours a day.
Take down some notes maybe in an email or notes app, this will help you if you need to make a claim.
TOP TIP: Use your phone to take photos of the scene and any damage
Try to talk to people quickly before they leave. Note down their details.
If any damage or injury has occurred, it is an offence for any driver involved to refuse to provide their details and registration numbers
