Contact Us

If you have any questions we'll be happy to help, so please contact us using the following details:

Enquiries relating to a quote or existing policy: help@insurance.ingenie.com
Press enquiries: press@ingenie.com
Other enquiries: connect@ingenie.com

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Why don’t we show our phone number?

Our aim is to give you the best possible price for your insurance. By having a smaller call centre we can pass on these savings to you. To receive a car insurance quote from ingenie, please complete our online form.

If you are happy with the price that is quoted, but would prefer to complete the payment process by phone, or would like to get further information, then please use the telephone number provided at the end of the quote process.

Please note that many popular general enquiries are covered in our frequently asked questions (FAQ’s) section.

Making a claim

To make a claim on your ingenie policy, please call us as soon as you can on the following number:

0330 303 0021 Please note this number is strictly for the use of ingenie customers who need to make a claim, or report a crash/incident that they have been involved in.

Stolen car recovery

If your car is stolen, you will need to obtain a Crime Reference Number from the Police and you should then call us - we will co-operate with the police to help recover your vehicle.

0330 303 0021 Please tell your ingenie claims advisor that you need to report your car as stolen.

Windscreen claim

If you need to arrange for your windscreen to be repaired or replaced, please contact us on:

0330 303 0024 All you have to pay is £75 if your windscreen is replaced or £20 if it is repaired. Your No Claims Discount won’t be affected when you make a windscreen claim.

Other pages you may find useful

Retrieve a quote

Existing Customer

Driving feedback
Amend my policy
My account details
Make a claim
Stolen car recovery

Customer login

Who is ingenie for?

Young drivers aged 17-25