Cookie Policy

We have made changes to our Privacy and Cookie policy. Please review these to ensure you agree with how we are using cookies on the ingenie website.

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Contact us

  1. Windscreen claim

    If you need to arrange for your windscreen to be repaired or replaced, please contact us on:

    0330 303 0024

    Please note this number is strictly for the use of ingenie customers, who need to make a claim, or report a crash/incident.

  2. Stolen car recovery

    If your car is stolen you can call our team 24 hours a day, 7 days a week, to help track your car - please contact us on:

    0330 303 0021

    If your car is stolen, you will need to obtain a Crime Reference Number from the police and then you should call us - we will co-operate with the police to help recover your vehicle.

  3. Make a claim

    If you need to make a claim our dedicated claims management team is on hand 24 hours a day, 7 days a week. Call the team on:

    0330 303 0021

    Please note this number is strictly for the use of ingenie customers, who need to make a claim, or report a crash/incident.

  4. Contact us

    Please contact us using the following details:


    Customer enquiries [email protected]

    Press [email protected]

    Other [email protected]


    You can also contact us on Facebook and Twitter

Breakdown Cover

If you have added breakdown cover to your ingenie policy and require assistance, please call Aria Assistance on 0800 988 3393. Lines are open 24 hours a day, every day.

FAQs

Please read our FAQs before contacting us to see if your question is answered there.

Why can't I get a quote on the phone?

By having a smaller call centre we can pass these savings on to you - our aim is to give you the best possible price for your insurance. To get a car insurance quote from ingenie, please complete our online form.

Can I process my payment or discuss my quote on the phone?

If you are happy with the price that is quoted, but would prefer to complete the payment process by phone, or would like to get further information regarding your online quote, then please use the telephone number provided at the end of the quote process.

Please note that many popular general enquiries are covered in our frequently asked questions (FAQs) section.