What happens to the self-fit box if I want to change my car? If you need to change the car on your insurance, just give us a call on 0330 678 0652 and we'll go through updating your details with you.
What happens if I unplug my self-fit box? It’s part of your insurance to have a working box in your car so unplugging or interfering with the box may mean we may have to cancel your policy. This could make it harder to buy insurance in the future.
What if my self-fit box stops working or is broken? If we notice your self-fit box isn’t sending us a signal, we’ll get in touch to see what’s happened. If you notice that the light isn’t visible or that your feedback isn’t coming through, please call us as soon as possible on...
What data does my self-fit box pick up? The self-fit box in your car records speed, acceleration, braking, cornering and mileage. It also collects data on your car's GPS location, which may help the police recover your car if it’s stolen. Find out more about stolen car recovery
Can I drive before my self-fit box is delivered? You can drive as soon as you buy your insurance with ingenie. But you’ll need to plug in your self-fit box immediately to avoid cancellation.
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