Terms and conditions for ingenie Rewards app and prize draw

The app

This app and prize draw is managed and organised by ingenie Services Limited (ingenie). If you have any questions or problems, you can contact ingenie by emailing [email protected]

No copying or trying to change app

You agree not to:

  • copy the ingenie Rewards app apart from when necessary as part of phone backup or security
  • disassemble, decompile, reverse engineer or create any derivative app/code based on the whole or any part of the Rewards app

Data collection

We’ll collect various data including your GPS location, direction, changes in acceleration and speed.

We'll also be collecting your phone state data. This tells us if you have dialled or picked up a phone call while driving. We won't record any phone numbers or talking at all.

The app is intended to collect only your driving information, but it may collect the driving information of third parties if you’re a passenger. No records will be created that identify any such third parties.

To collect your data, power saving must be switched off and the app must not be in the list of 'always sleeping apps' as this puts your app to sleep when it's not being used.

Mobile data charges

ingenie Rewards will only use minimal data from your mobile data plan. Any data transfer is automatically set to Wi-Fi only.

How the data collected will be used

The data being collected will be used to help us develop new products and services. Except as laid out in these terms and conditions, we will not share any personal data collected from the ingenie Rewards app with any third parties, unless it is needed to provide the prize, in which case we will contact the winner to notify them.

Personal data collected for your ingenie car insurance policy remains covered under the terms of your insurance outlined in your policy wording.

We may share the results of anonymised driving data collected by the ingenie Rewards app with third parties. If we choose to do this, we will share results at an aggregated level and won’t release any information that can be used in any way to identify you personally.

ingenie will disclose your personally identifiable information, without notice, only if required to do so by a court order or in the good faith that such action is necessary to protect and defend the rights of ingenie or if there are exigent circumstances to protect the personal safety of other users of the app or the public.

Keeping your personal data

Personal data such as your email address will be kept by us for the period necessary to fulfil the purposes outlined in these terms and conditions and for no longer than 7 years.

App driving data collection and your ingenie car insurance policy

This data will have NO impact on your ingenie insurance car insurance policy and will not impact your driving feedback messages, your driving score or be taken into account when offering you a renewal price.

Keeping your data safe

We take data security very seriously and the way in which your information and data is collected, securely held and used by us complies with all legal requirements, particularly as is required by the Data Protection Act 1998.

Access to your data

You are entitled to receive a copy of the information we have captured and hold about you including your telematics driving data. If you would like a copy of your information, please contact our Data Protection Officer, quoting your name, address and insurance policy number to the address below:

ingenie, The Data Protection Officer, Thorncroft Manor, Thorncroft Drive, Leatherhead, Surrey, KT22 8JB


You must not use this app for fraud, crime or any unlawful activity or to cause annoyance, inconvenience or anxiety.

We reserve the right to terminate your part in this trial without notice and at our sole discretion for breach of any applicable laws, regulations or unlawful or fraudulent use.

The prize draw

The app prize draw will last no more than 24 months from the start date of 22 September 2017, however the app can be withdrawn at any time. When the app prize draw is over, this will be clearly displayed within the app. At that point, the final prize draw will take place. Any miles you drive after that point will not count towards earning entries to the prize draw.

By taking part in the prize draw, entrants are deemed to have read, understood and accepted all of the terms and conditions and agreed to be bound by them.

In order to be elegible to win, you will need to:

  1. Download the ingenie Rewards app from the App Store or Google Play
  2. Log in to the app using the email address for your driving feedback account
  3. Drive; the more miles you drive, the more prize draw entries you’ll get for that month
  4. Have not received a Highly Dangerous black message

The prize draw is open to all ingenie UK customers who have a black box fitted and a live policy

The prize draw is not open to employees, their families and contractors to ingenie and their families or any persons involved directly or indirectly with the organisation

You can stop taking part in the app prize draw at any time by deleting the ingenie Rewards app from your phone

The prize

The prize each month will be £1,000 cash via cheque.


Any data collected WILL NOT be used in relation to your car insurance policy with ingenie.

The app will collect your data and for every 50 miles driven and transferred to us you’ll earn an entry to win £1,000 in cash.

Data is only transferred to us once you’ve connected to a Wi-Fi network, so additional entries may not show immediately after a journey.

Any data that isn’t transferred to us in the calendar month that it’s collected will not be lost, and will be counted towards entries in the calendar month it’s transferred to us, once you’ve connected to a Wi-Fi network.

Winner notification

The winners will be notified by email on or before the 7th day of the month.

The chosen winners will have until the 14th day of the month in order to claim their prize. If the prize hasn’t been claimed, a new winner will be drawn.

ingenie reserves the right to withdraw, modify or supersede the prize draw (including altering prizes) at any time without notice. This does not affect your statutory rights.

ingenie reserves the right to substitute a prize of equal value in the event that circumstances beyond its control make this unavoidable.

The winners will be selected at random. The decision shall be final and no correspondence shall be entered into.