Will there be reduced customer service hours during this time?

20^th March 2020 We will be doing our best to maintain normal levels of service and our call centres and customer service teams will still be available to help. Our opening hours may reduce following further instructions from the Government, but you can still get in touch with us via email and social media should you need. To help us keep call waiting times low and to make sure everyone is getting the customer service support they need, please do not call if your query is not urgent.