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What file types are acceptable for upload?

If you’ve been asked for any documents, you can upload them securely in your policy account. The file types you can upload are PDF, JPEG, JPG, PNG, GIF, and JPE up to 3MB in size.

Any image editing software can save your file as a JPG, GIF, or PNG. Most Microsoft Windows operating systems come with Microsoft Paint but you can download other free software.

Saving a file as a PDF:

Your scanner will usually come with a PDF creation tool. Scan the image in and use the software to create a PDF file.

If you have a copy of Microsoft Office 2010, you can create a PDF file from Microsoft Word by importing your scanned image into a blank document, then saving the file as a PDF.

If you use any free software to convert to PDF, look out for a branded watermark. Any PDFs you upload that have a watermark on them will be rejected.